FAQ
Knowledge is power. Take advantage of our expertiseHow can I restore my hearing?
Usually, hearing loss is permanent. Consult our audiologist to see if your symptoms are medical in nature and need further treatment, especially if you have a sudden hearing loss. Even hearing instruments will not restore normal hearing. Hearing instruments will make previously missed sounds available at the level of stimulation your auditory system needs at that particular pitch.
What causes ringing in my head/ears?
The ringing sensation that can be detected in your head, or individual ears, is called tinnitus. This ringing is usually an indication of some damage to your auditory system (especially noise damage). It can be constant or periodic and on one specific side or in the middle of your head. Although there is no known cause of tinnitus, sometimes hearing aids help reduce the symptoms by bringing more sound to the brain, thus distracting attention from the ringing. If you have ringing consistently on one side, you will want to ask your doctor about it. We offer tinnitus assessment and counseling.
How long does a hearing test appointment take?
We schedule 60 minutes for a hearing test. This will give us enough time to do a thorough hearing evaluation and to counsel you regarding your degree and type of hearing loss as well implications of your hearing loss. We will advise you to seek medical intervention as warranted and advise you if you are a candidate for hearing aids.
HOW MUCH DO HEARING AIDS COST?
The cost of hearing aids range depending on the technology of the hearing aid, if extended warranties are included and what professional services are offered with the hearing aid. It really depends on what you need the hearing aids to do. Typically a hearing aid starts at $1900 for a basic technology model and can go up to approximately $4000 for the premium model. There are no taxes on hearing aids as they are considered a medical expense.
I have a hearing aid but I don’t wear/like it. Can I trade it in for a better one?
We provide a 30-day free hearing aid trial with no upfront payment required, and a 90-day return policy starting from the date of TRIAL
Do I need a hearing test?
- People seem to be mumbling
- You have to strain to hear when someone talks or whispers
- You have difficulty hearing someone call from behind or from another room
- You need to watch a speaker’s lips more closely to follow conversation
- Following a conversation is difficult when you’re in a group of people, for example at a meeting, at family gatherings, at church, or during lectures
- You have to turn up the volume on the TV or radio
- You have problems hearing clearly on the telephone
- You have difficulty hearing at the theatre, cinema, or other entertainment venues
- It’s hard to hear in noisy environments, for example in a restaurant or in a car
- You have begun to limit your social activities due to difficulty hearing and communicating
- Family, friends, or colleagues mention that they often have to repeat thems
elves
If you think you may be experiencing hearing loss, please call us today and we will be happy to set up an appointment for you to be tested.
Can you elaborate on your 360 Aftercare plan?
At HearingLife, hearing aid sales come with our exclusive 360-AfterCare, which includes everything you need for three years, even the batteries, lowest price and satisfaction guaranteed! This includes:
- 90 day return or exchange satisfaction guarantee
- Two years of all-inclusive loss and damage insurance – one claim per hearing aid*
- Three years of TeleSupport – live technical support via telephone, online chat, email or video
- Three years all-inclusive manufacturer’s warranty including repairs*
- Three years of batteries supplied
- Three years of complimentary clinic visits, services and supplies:
- Hearing aid accessory kit
- Follow-up evaluations and assessments
- Unlimited cleaning, reprogramming and adjustments
- Communications counseling and advice as needed
- Loaner instruments as available
*Available with select manufacturers and models of hearing aids. Certain terms and conditions apply. See clinic for details.
How do I get the wax out of my ear?
How long is the wait for an appointment?
The wait for a hearing test appointment is usually within 1 -2 days. A hearing test takes approximately 60 minutes. If you have a sudden hearing loss we try to see you within 24 hours. For cleaning or picking up of supplies just stop by during regular clinic hours.
What types of hearing loss are there?
- Conductive Hearing Loss: Conductive hearing loss results from a problem with the conduction of sound from the outer ear (part that you see) to the inner ear (where the nerve is located). This can result from wax buildup, ear infections, trauma to the ear, or any other problem with the eardrum or bones that conduct sound through the middle ear. Those with this type of loss have a problem with volume rather than understanding ability.
- Sensorineural Hearing Loss: Sensorineural hearing loss involves some sort of deterioration of the inner ear or the hearing nerve. The aging process, noise-exposure, some cancer treatments, illness, and other degenerative processes could cause this loss. This type of hearing loss sometimes impairs understanding ability and causes those with the loss to be sensitive to loud sounds.
- Mixed Hearing Loss: Mixed hearing losses contain some conductive elements and some sensorineural elements.
DO YOU RENT HEARING AIDS?
CAN I JUST BUY 1 hearing aid ?
Why should I buy hearing aids locally?
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WOODSTOCK CLINIC
389 Connell St, Suite 103
Woodstock, NB
E7M 5G5
506.328.8723
GRAND FALLS CLINIC
585 Madawaska Rd
Grand Falls, NB
E3Y 1A2
506.473.8702
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Book a hearing test at either our Woodstock or Grand Falls clinics